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xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/faq?type=hojin">よくあるご質問トップ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">＜Web-EB＞ログインIDの確認方法</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] mb-12 mt-8 md:mb-14 lg:mt-0"><h1 class="text-26px font-bold text-primary">Q</h1><p class="mt-4">インターネットバンキング / ログイン・ログアウト・パスワード・メールアドレス</p><h1 class="mt-2 text-4xl font-bold tracking-[0.02em]">＜Web-EB＞ログインIDの確認方法</h1><h1 class="mt-12 text-26px font-bold text-primary md:mt-14">A</h1><div class="my-6"><div class=""><h4 class="font-bold" style="scroll-margin-top:undefinedpx">・他にログイン可能なマスターユーザまたは管理者権限を付与された管理者ユーザがいる場合</h4><p class="mt-2 whitespace-pre-line">以下の手順でログインIDを確認できます。 メンテンナンス＞＞利用者管理＞＞利用者情報の管理</p></div></div><div class="my-6"><div class=""><h4 class="font-bold" style="scroll-margin-top:undefinedpx">・電子証明書情報がパソコン内に残っている場合</h4><p class="mt-2 whitespace-pre-line">以下の手順で、電子証明書情報からログインIDを確認できます。 InternetExplorer＞＞ツール＞＞インターネットオプション＞＞コンテンツ（タブ）＞＞証明書（ボタン）＞＞発行先 「The Chibabank, Ltd. ＊＊＊ A00・・・」 ＊＊＊がログインIDとなります。</p></div></div><div class="my-6"><div class=""><h4 class="font-bold" style="scroll-margin-top:undefinedpx">・上記の方法で確認できない場合</h4><p class="mt-2 whitespace-pre-line">お取引店の窓口に、取引規制解除依頼書兼電子証明書失効依頼書をご提出いただき、マスターユーザのログインIDとログインパスワードを初期化する必要があります。初期化が完了しましたら、Web-EBにログインいただき再度ログインIDをご登録いただきます。</p></div></div><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 md:text-28px">この記事をシェア</h2><div class="flex gap-x-4"><a href="https://social-plugins.line.me/lineit/share?url=https://www.chibabank.co.jp/faq/1032" target="_blank" rel="noopener noreferrer"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="size-6"><path fill="#04C755" fill-rule="evenodd" d="M11.975 11.229c-.047.521 0 1.233 0 1.773 0 .284.048.597-.095.806a.48.48 0 0 1-.6.17c-.237-.094-.313-.255-.313-.587V9.854c0-.313.095-.474.314-.57.333-.122.504.077.618.238.171.209 1.806 2.465 1.883 2.532v-1.792c0-.285-.029-.617.095-.787.114-.162.399-.304.646-.143.219.143.257.313.257.636v2.645c0 .588.142 1.261-.38 1.394-.286.076-.476-.114-.571-.265zm4.497 1.783c.333.018.713 0 1.046 0 .38 0 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