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href="https://www.chibabank.co.jp/faq" class="min-h-[54px] grow items-center justify-center p-4 focus-ring-offset-0 hover:text-primary md:flex border-x"><span class="line-clamp-2 max-w-[calc((100vw-112px)/6)]">よくあるご質問</span></a></li><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div></ul></nav></div></div></div><div class="hidden lg:block"><nav class="border-b border-solid border-borderGray py-4 text-sm lg:border-none lg:px-14 lg:pb-8" aria-label="＜集金代行サービス＞【委託企業さま向け】口座振替の請求を出したお客さまの中に、預金口座振替依頼書が不備返却されたのに口座振替された方がいます。なぜですか。"><ol><li aria-current="false" class="inline"><a class="hover:text-primary" href="/">ホーム</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/faq?type=hojin">よくあるご質問トップ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">＜集金代行サービス＞【委託企業さま向け】口座振替の請求を出したお客さまの中に、預金口座振替依頼書が不備返却されたのに口座振替された方がいます。なぜですか。</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] mb-12 mt-8 md:mb-14 lg:mt-0"><h1 class="text-26px text-primary __className_0b0084">Q</h1><p class="mt-4">その他サービス / 集金代行サービス</p><h1 class="mt-2 text-26px font-bold tracking-[0.02em] md:text-32px">＜集金代行サービス＞【委託企業さま向け】口座振替の請求を出したお客さまの中に、預金口座振替依頼書が不備返却されたのに口座振替された方がいます。なぜですか。</h1><h1 class="mt-12 text-26px text-primary md:mt-14 __className_0b0084">A</h1><div class="contents ![overflow-wrap:anywhere] [&_*]:![overflow-wrap:anywhere]"><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active"><span class="">稀に発生する事象です。 該当の預金口座に「ちばぎん保証（ちばぎんファクター）」または「三菱UFJファクター」を収納代行会社とする口座振替登録が、既に他社により設定されている場合、不備返却した場合でも、先方金融機関の判断により振替がされるケースがございます。 なお、不備返却された預金口座振替依頼書は、振替可否に関わらず、不備を訂正し再提出が必要となります。なお、不備が解消されるまで（※)は、該当口座への請求はお控えください。</span></p></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※ 不備を修正して再提出の場合は、再提出されてから2か月経過後の振替日分から、請求を開始してください。</p></div></div><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 md:text-28px">この記事をシェア</h2><div class="flex gap-x-4"><a href="https://social-plugins.line.me/lineit/share?url=https://www.chibabank.co.jp/faq/1412" target="_blank" rel="noopener noreferrer"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="size-6"><path fill="#04C755" fill-rule="evenodd" d="M11.975 11.229c-.047.521 0 1.233 0 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