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class="relative flex w-[-webkit-fill-available]"><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div><a href="https://sasp.mapion.co.jp/b/chibabank/" class="h-[54px] w-[-webkit-fill-available] items-center justify-center focus-ring-offset-0 hover:text-primary md:flex border-l">店舗・ATM</a></li><li class="relative flex w-[-webkit-fill-available]"><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div><a href="/faq" class="h-[54px] w-[-webkit-fill-available] items-center justify-center focus-ring-offset-0 hover:text-primary md:flex border-x">よくあるご質問</a></li><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div></ul></nav></div></div></div><div class="hidden lg:block"><nav class="border-b border-solid border-borderGray py-4 text-sm lg:border-none lg:px-14 lg:pb-8" aria-label="口座を解約したいのですが、手続きについて教えてください。"><ol><li aria-current="false" class="inline"><a class="hover:text-primary" href="/">ホーム</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/faq">よくあるご質問トップ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">口座を解約したいのですが、手続きについて教えてください。</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] mb-12 mt-8 md:mb-14 lg:mt-0"><h1 class="text-26px font-bold text-primary">Q</h1><p class="mt-4">その他各種商品・サービス / その他</p><h1 class="mt-2 text-4xl font-bold tracking-[0.02em]">口座を解約したいのですが、手続きについて教えてください。</h1><h1 class="mt-12 text-26px font-bold text-primary md:mt-14">A</h1><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">口座の解約につきましては、平日のみ当行本支店の窓口で承ります。</p></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※ 一部のお取引については、取引店へ取次させていただくことがあります。 ※ ひまわりラウンジ津田沼・コンサルティングプラザでは口座の解約手続きができませんのでご注意ください。 ※ 柏の葉キャンパス支店での口座解約の受付は平日9:00～15:00までとなりますのでご注意ください。 ※ インターネット支店の口座の解約につきましては、ちばぎんカスタマーサポート（0120-86-7889）へお電話ください。オペレーターが、お手続き方法についてご案内いたします。</p></div><div class="my-6"><div class="break-all text-base text-active"><div class="mb-4 font-bold">＜お持ちいただくもの＞</div><ul><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">お届印（届出されている場合）</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">お通帳（発行されている場合）</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">キャッシュカード （発行されている場合）</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">「ご契約者カード」（マイアクセスのご契約がある場合）</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">ご本人であることを確認できる公的証明書（運転免許証、各種健康保険証などの本人確認書類）</span></li></ul></div></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※ 本人確認書類は、お取引の内容により必要となります。 ※ 残高１万円未満の普通預金、貯蓄預金、納税準備預金については、本人確認書類等によりご本人の確認が可能な場合には、お届け印、キャッシュカードがなくとも解約手続きを承ります。 また、お通帳等を紛失されている場合のお手続きを不要とします。 （使途が限定されている専用口座等、一部対象外となる場合がございます）</p></div><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 md:text-28px">この記事をシェア</h2><div class="flex gap-x-4"><a href="https://social-plugins.line.me/lineit/share?url=https://www.chibabank.co.jp/faq/943" target="_blank" rel="noopener noreferrer"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="size-6"><path fill="#04C755" fill-rule="evenodd" d="M11.975 11.229c-.047.521 0 1.233 0 1.773 0 .284.048.597-.095.806a.48.48 0 0 1-.6.17c-.237-.094-.313-.255-.313-.587V9.854c0-.313.095-.474.314-.57.333-.122.504.077.618.238.171.209 1.806 2.465 1.883 2.532v-1.792c0-.285-.029-.617.095-.787.114-.162.399-.304.646-.143.219.143.257.313.257.636v2.645c0 .588.142 1.261-.38 1.394-.286.076-.476-.114-.571-.265zm4.497 1.783c.333.018.713 0 1.046 0 .38 0 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