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items-center justify-center p-4 focus-ring-offset-0 hover:text-primary md:flex border-x"><span class="line-clamp-2 max-w-[calc((100vw-112px)/6)]">よくあるご質問</span></a></li><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div></ul></nav></div></div></div><div class="hidden lg:block"><nav class="border-b border-solid border-borderGray py-4 text-sm lg:border-none lg:px-14 lg:pb-8" aria-label="ウイルス等の感染によるアプリ不正送金にご注意ください"><ol><li aria-current="false" class="inline"><a class="hover:text-primary" href="/">ホーム</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/important">ご注意・重要なお知らせ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">ウイルス等の感染によるアプリ不正送金にご注意ください</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] pb-12 pt-8 lg:pt-0"><h1 class="text-4xl font-bold tracking-[0.56px]">ウイルス等の感染によるアプリ不正送金にご注意ください</h1><div class="flex items-baseline gap-x-2.5"><p class="block w-fit content-center text-sm text-left bg-secondary text-primary-dark min-h-7 rounded px-1.5 ">NEW</p><p class="mt-2 text-sm text-inactive">2026.9.17</p></div><div class="contents ![overflow-wrap:anywhere] [&_*]:![overflow-wrap:anywhere]"><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active"><span class="">現在、SMSやメール、SNS上の広告等から誘導されたリンクを経由してアプリをインストールしたことが原因で、ご利用のスマートフォンがウイルス等に感染し、第三者によって不正に遠隔操作される被害が複数の金融機関で確認されています。 その結果、ちばぎんアプリが不正に操作され、お客さまが気付かないうちに不正送金等されるおそれがあるため、十分注意してください。</span></p></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="被害を防ぐためのお願い" style="scroll-margin-top:0px">被害を防ぐためのお願い</h3></div></div><div class="my-6"><div class="break-all text-base text-active"><ul><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line"><span class="">アプリは必ず公式アプリストア（App Store、Google Play）からインストールする</span></span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line"><span class="">不審なアプリや見覚えのないアプリを発見した場合は速やかに削除する</span></span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line"><span class="">身に覚えのない送金履歴を確認した場合は直ちに当行へ連絡する</span></span></li></ul></div></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="セキュリティ対策について" style="scroll-margin-top:0px">セキュリティ対策について</h3></div></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="https://www.chibabank.co.jp/safety" class="underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">セキュリティ対策</a></span></div><div class="my-6"><div class="pt-6 md:pt-8"><h2 class="text-22px font-bold md:text-28px" id="お問い合わせ先" style="scroll-margin-top:0px">お問い合わせ先</h2></div></div><div class="my-6"><div class=""><div class="flex flex-col gap-y-3 break-words rounded-xl border border-solid border-borderGray bg-white p-6 text-center"><h4 class="font-bold">ちばぎんカスタマーサポート</h4><div class="text-36px font-bold text-primary">0120-86-7889</div><div><p class="text-xs text-inactive before:mr-[2px] before:content-['※']">受付時間 9:00～21:00（月～金 ただし銀行の休業日を除きます）</p></div><a class="flex justify-center items-center gap-x-2 text-primary-dark bg-secondary hover:bg-[#E7332329] font-bold min-h-12 w-full rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white mx-auto md:hidden" href="tel:0120-86-7889"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="shrink-0 self-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.882 4h3.765l1.882 4.706-2.353 1.412a10.35 10.35 0 0 0 4.706 4.705l1.412-2.352L20 14.353v3.765A1.88 1.88 0 0 1 18.118 20 15.06 15.06 0 0 1 4 5.882 1.88 1.88 0 0 1 5.882 4"></path></svg></span><span class="inline">電話をかける</span></span></a></div></div></div></div><div class="grid 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