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stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services">個人：商品・サービス</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/account">口座開設・アプリ・インターネットバンキング</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/account/myaccess">インターネットバンキング（ちばぎんマイアクセス）</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/account/myaccess/myaccess_use">手続き・操作方法</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">ご解約のお手続き</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="flex w-full flex-col gap-y-2"><a href="/notices/news20251001_01_001" class="flex h-10 max-w-[960px] items-center rounded-lg p-2 text-sm bg-secondary "><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" class="mr-2 size-5 shrink-0"><circle cx="10" cy="10" r="7.5" stroke="#D53F50" stroke-width="1.5"></circle><path fill="#D53F50" fill-rule="evenodd" d="M11 6.667a1 1 0 1 0-2 0v3.75a1 1 0 1 0 2 0zM10 13a1 1 0 1 0 0 2 1 1 0 0 0 0-2" clip-rule="evenodd"></path></svg><span class="line-clamp-1 text-clip">【重要】個人向けインターネットバンキングにおけるトークン（パスワード生成機）の発行手数料の改定のお知らせ（2026年4月13日（月）申込受付分から）</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="-mr-1.5 ml-auto size-5 shrink-0"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg></a></div><div class="flex items-center gap-x-4 pb-8 pt-14"><div><h1 class="text-64px font-bold tracking-[1.28px]">ご解約のお手続き</h1></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">ちばぎんマイアクセス契約のご解約につきましては、書面によるお届けが必要となります。 ちばぎんマイアクセス代表口座となる普通預金口座を解約する場合は、ちばぎんマイアクセス契約も解約となり、登録しているサービス利用口座は全て削除となります。</p></div><div class="my-6"><div class="pt-6 md:pt-8"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="mr-1 mt-[3.5px] size-6 shrink-0 md:mt-[7.5px]"><path fill="#D53F50" d="M10.635 4H19.6v6.704c0 .878-.171 1.748-.504 2.56a6.7 6.7 0 0 1-1.437 2.168 6.6 6.6 0 0 1-2.15 1.447 6.6 6.6 0 0 1-2.534.505h-2.812c-3.041-.011-5.272 1.693-5.272 5.35V24H4V10.7a6.74 6.74 0 0 1 1.945-4.737A6.6 6.6 0 0 1 10.635 4"></path></svg><h2 class="text-22px font-bold md:text-28px" id="お手続き方法" style="scroll-margin-top:0px">お手続き方法</h2></div></div></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="窓口でのお手続き" style="scroll-margin-top:0px">窓口でのお手続き</h3><p class="mt-2 whitespace-pre-line">ご本人の「ちばぎんマイアクセス」の申込代表口座のお届け印をお持ちのうえ、お取引店またはお近くのちばぎん窓口でお手続きください。</p></div></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※ 手続きが完了するまでの期間については、事務手続きの都合等により、1週間前後かかる場合もありますので、あらかじめご了承ください。</p></div><div class="my-6"><a class="flex justify-center items-center gap-x-2 text-white bg-primary hover:bg-[#D53F50B2] font-bold min-h-12 w-full md:max-w-[375px] rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white md:mx-auto" href="http://sasp.mapion.co.jp/b/chibabank/"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="inline">店舗・ATMのご案内はこちら<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="pointer-events-none ml-1 inline-block size-6 align-sub"><path fill="#fff" fill-rule="evenodd" d="M13.773 4a.75.75 0 0 0 0 1.5h3.666l-.443.443-5.58 5.579-.014.015-.932.933a.75.75 0 0 0 1.06 1.06l6.527-6.527.443-.442v3.666a.75.75 0 0 0 1.5 0V4.75a.75.75 0 0 0-.75-.75zM4 7.25a.75.75 0 0 0-.75.75v12c0 .414.336.75.75.75h12a.75.75 0 0 0 .75-.75v-6a.75.75 0 0 0-1.5 0v5.25H4.75V8.75H10a.75.75 0 0 0 0-1.5z" clip-rule="evenodd"></path></svg></span></span></a></div><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">2021年11月15日現在</p></div><div class="my-6"><div class=""><div class="flex flex-col gap-y-3 break-words rounded-xl border border-solid border-borderGray bg-white p-6 text-center"><h4 class="font-bold">ちばぎんカスタマーサポート</h4><div class="text-36px font-bold text-primary">0120-86-7889</div><div><p class="text-xs text-inactive before:mr-[2px] before:content-['※']">受付時間／9:00-21:00（月～金ただし銀行の休業日を除きます）</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">ちばぎんアプリ・インターネットバンキングに関する基本的な操作方法に関するお問い合わせは下記のヘルプデスクへお問い合わせください。 </p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">お問い合わせのガイダンスの中で、上記に関するお問い合わせを選択された場合、ちばぎんアプリ・インターネットバンキングヘルプデスクへ転送いたします</p></div><a class="flex justify-center items-center gap-x-2 text-primary-dark bg-secondary hover:bg-[#E7332329] font-bold min-h-12 w-full rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white mx-auto md:hidden" href="tel:0120-86-7889"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="shrink-0 self-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.882 4h3.765l1.882 4.706-2.353 1.412a10.35 10.35 0 0 0 4.706 4.705l1.412-2.352L20 14.353v3.765A1.88 1.88 0 0 1 18.118 20 15.06 15.06 0 0 1 4 5.882 1.88 1.88 0 0 1 5.882 4"></path></svg></span><span class="inline">電話をかける</span></span></a></div></div><div class="mt-6"><div class="flex flex-col gap-y-3 break-words rounded-xl border border-solid border-borderGray bg-white p-6 text-center"><h4 class="font-bold">ちばぎんアプリ・インターネットバンキングヘルプデスク</h4><div class="text-36px font-bold text-primary">0120-78-9619</div><div><p class="text-xs text-inactive before:mr-[2px] before:content-['※']">受付時間／9:00-21:00（月～金ただし銀行の休業日を除きます）</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">ちばぎんアプリ・通帳アプリ・ちばぎんマイポスト・個人向けインターネットバンキングの手続き・操作に関するお問い合わせ</p></div><a class="flex justify-center items-center gap-x-2 text-primary-dark bg-secondary hover:bg-[#E7332329] font-bold min-h-12 w-full rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white mx-auto md:hidden" href="tel:0120-78-9619"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="shrink-0 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text-primary-dark bg-secondary hover:bg-[#E7332329] font-bold min-h-12 w-full rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white mx-auto md:hidden" href="tel:050-3355-1709"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="shrink-0 self-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.882 4h3.765l1.882 4.706-2.353 1.412a10.35 10.35 0 0 0 4.706 4.705l1.412-2.352L20 14.353v3.765A1.88 1.88 0 0 1 18.118 20 15.06 15.06 0 0 1 4 5.882 1.88 1.88 0 0 1 5.882 4"></path></svg></span><span class="inline">電話をかける</span></span></a></div></div></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="mailto:myaccess@chibabank.co.jp" class="flex underline underline-offset-2 hover:no-underline 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md:h-[calc(334px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">セミナー・イベント</h2><div class="w-full h-[calc(221px + 24px + 40px)] md:h-[calc(259px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">よくあるご質問</h2><div class="w-full min-h-auto"><div class="flex h-[92px] items-center justify-center"><p class="text-center">現在、ご解約のお手続きに関連するよくあるご質問はございません</p></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:ml-0 md:text-28px md:tracking-[0.56px]">関連リンク</h2><div class="w-full h-[calc(170px + 24px + 40px)] 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