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self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/other/is">インターネットサービス</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">インターネットサービス概要</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="flex items-center gap-x-4 pb-8 pt-14"><div><h1 class="text-64px font-bold tracking-[1.28px]">インターネットサービス概要</h1></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">普通預金のキャッシュカード※1をお持ちであれば、ちばぎんマイアクセス（インターネットバンキング）のご契約がなくても普通預金の「残高照会」などのお取引が行えるサービスです。 普通預金のキャッシュカードで、24時間365日※2お取引が可能です。</p></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※1個人のお客さまに限ります。また、代理人カードではご利用いただけません。 ※2一部メンテナンス時間（毎週日曜日21:00～月曜8:00まで）を除く</p></div><div class="my-6"><a class="flex justify-center items-center gap-x-2 text-white bg-primary hover:bg-[#D53F50B2] font-bold min-h-12 w-full md:max-w-[375px] rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white md:mx-auto" href="https://ib.chibabank.co.jp/0134/B/B/S/C500/KBC51BN000S000.do"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="inline">インターネットサービス ログオン<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="pointer-events-none ml-1 inline-block size-6 align-sub"><path fill="#fff" fill-rule="evenodd" d="M13.773 4a.75.75 0 0 0 0 1.5h3.666l-.443.443-5.58 5.579-.014.015-.932.933a.75.75 0 0 0 1.06 1.06l6.527-6.527.443-.442v3.666a.75.75 0 0 0 1.5 0V4.75a.75.75 0 0 0-.75-.75zM4 7.25a.75.75 0 0 0-.75.75v12c0 .414.336.75.75.75h12a.75.75 0 0 0 .75-.75v-6a.75.75 0 0 0-1.5 0v5.25H4.75V8.75H10a.75.75 0 0 0 0-1.5z" clip-rule="evenodd"></path></svg></span></span></a></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※初めてご利用いただく際には、「サービス利用登録」の操作が必要になります。</p></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="https://www.chibabank.co.jp/kojin/convenience/is/first.html" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">はじめての方はこちら</a></span></div><div class="my-6"><div class="pt-6 md:pt-8"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="mr-1 mt-[3.5px] size-6 shrink-0 md:mt-[7.5px]"><path fill="#D53F50" d="M10.635 4H19.6v6.704c0 .878-.171 1.748-.504 2.56a6.7 6.7 0 0 1-1.437 2.168 6.6 6.6 0 0 1-2.15 1.447 6.6 6.6 0 0 1-2.534.505h-2.812c-3.041-.011-5.272 1.693-5.272 5.35V24H4V10.7a6.74 6.74 0 0 1 1.945-4.737A6.6 6.6 0 0 1 10.635 4"></path></svg><h2 class="text-22px font-bold md:text-28px" id="インターネットサービス内容" style="scroll-margin-top:0px">インターネットサービス内容</h2></div></div></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="残高照会、取引明細照会" style="scroll-margin-top:0px">残高照会、取引明細照会</h3><p class="mt-2 whitespace-pre-line">インターネットサービスへログオンした際に入力した普通預金口座の残高や前月1日以降のお取引明細※をご確認いただけます（最大10明細）。 ●サービス時間：24時間</p></div></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※お通帳に記帳していない明細のみとなります。 ※毎週日曜日21：00～月曜日8：00までの間はシステムメンテナンスのためご利用いただけません。</p></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="ローンのお手続き" style="scroll-margin-top:0px">ローンのお手続き</h3><p class="mt-2 whitespace-pre-line">住宅ローンの固定金利選択・一部繰上返済、マイカーローン、教育ローン（証書貸付方式）、リフォームローン、多目的ローンの一部繰上返済のお手続きができます。一部繰上返済手数料は無料です。 ●サービス内容 ・ご契約内容照会：ローンのお借入れ残高、ご返済期限、ご融資利率等が確認できます。 ・固定金利選択（住宅ローンのみ）：固定金利期間終了時の固定金利選択のシミュレーションとお申込み手続きができます。 ・一部繰上返済：一部繰上返済のシミュレーションとお申込み手続きが行えます。 ●サービス時間：24時間</p></div></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※毎週日曜日21：00～月曜日8：00までの間はシステムメンテナンスのためご利用いただけません。</p></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="ちばぎんマイアクセスのお申込み" style="scroll-margin-top:0px">ちばぎんマイアクセスのお申込み</h3><p class="mt-2 whitespace-pre-line">ちばぎんマイアクセスの新規のお申込みがお手続きできます。 ●サービス時間：2:00〜24:00</p></div></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※毎週日曜日21：00～月曜日8：00までの間はシステムメンテナンスのためご利用いただけません。</p></div><div class="my-6"><div class="pt-6 md:pt-8"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="mr-1 mt-[3.5px] size-6 shrink-0 md:mt-[7.5px]"><path fill="#D53F50" d="M10.635 4H19.6v6.704c0 .878-.171 1.748-.504 2.56a6.7 6.7 0 0 1-1.437 2.168 6.6 6.6 0 0 1-2.15 1.447 6.6 6.6 0 0 1-2.534.505h-2.812c-3.041-.011-5.272 1.693-5.272 5.35V24H4V10.7a6.74 6.74 0 0 1 1.945-4.737A6.6 6.6 0 0 1 10.635 4"></path></svg><h2 class="text-22px font-bold md:text-28px" id="インターネットサービスの利用環境" style="scroll-margin-top:0px">インターネットサービスの利用環境</h2></div><p class="mt-4 whitespace-pre-line">2025年6月2日現在</p></div></div><div class="my-6"><div><h4 class="font-bold">パソコン</h4><div class="mt-4 max-w-[calc(100vw-32px)] overflow-x-scroll md:hidden-scrollbar"><table class="w-full min-w-full max-w-fit table-fixed md:max-w-full"><tbody><tr><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold first-column !w-1/2">OS</th><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">ブラウザ種類</th></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Windows 10 デスクトップモード</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Chromium版 Microsoft Edge 136 Google Chrome 136</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Windows 11</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Chromium版 Microsoft Edge 136 Google Chrome 136</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Mac OS 14.0</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari 17.0 Google Chrome 125</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Mac OS 15.0</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari 18.0 Google Chrome 136</td></tr></tbody></table></div></div></div><div class="my-6"><div><h4 class="font-bold">スマートフォン</h4><div class="mt-4 max-w-[calc(100vw-32px)] overflow-x-scroll md:hidden-scrollbar"><table class="w-full min-w-full max-w-fit table-fixed md:max-w-full"><tbody><tr><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold first-column !w-1/2">OS</th><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">ブラウザ種類</th></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">iOS 17</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">iOS 18</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Android 14</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Google Chrome</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Android 15</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Google Chrome</td></tr></tbody></table></div></div></div><div class="my-6"><div><h4 class="font-bold">タブレット</h4><div class="mt-4 max-w-[calc(100vw-32px)] overflow-x-scroll md:hidden-scrollbar"><table class="w-full min-w-full max-w-fit table-fixed md:max-w-full"><tbody><tr><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold first-column !w-1/2">OS</th><th class="whitespace-pre-line border border-solid p-4 text-left align-middle border-white bg-backgroundTableHeader font-bold HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">ブラウザ種類</th></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">iPadOS 17</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">iPadOS 18</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Safari</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Android 11</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Google Chrome</td></tr><tr><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell first-column !w-1/2">Android 12</td><td class="whitespace-pre-line border border-solid p-4 text-left align-middle border-borderTableCell HeadingMultiColumnTable_not-first-column__zQ7_x !w-1/2">Google Chrome</td></tr></tbody></table></div></div></div><div class="my-6"><div class="flex w-full rounded-lg bg-white p-4 border border-solid border-borderDarkGray"><details class="w-full"><summary class="flex cursor-pointer select-none list-none focus-ring-offset-0 [&::-webkit-details-marker]:hidden"><div class="flex w-full cursor-pointer justify-between focus-ring-offset-0"><div class="flex w-full items-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" class="mr-2 size-5 shrink-0"><circle cx="10" cy="10" r="7.5" stroke="#D53F50" stroke-width="1.5"></circle><path fill="#D53F50" fill-rule="evenodd" d="M11 6.667a1 1 0 1 0-2 0v3.75a1 1 0 1 0 2 0zM10 13a1 1 0 1 0 0 2 1 1 0 0 0 0-2" clip-rule="evenodd"></path></svg><p>各OS／ブラウザでのインターネットバンキングご利用における注意点</p></div><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="ml-2 flex-none self-center size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7 11.5 5 5 5-5"></path></svg></div></summary><div class="h-0 overflow-hidden transition-[height,opacity] duration-100 ease-in-out"><div class="w-full border-collapse bg-white"><p class="mt-6 whitespace-pre-wrap text-sm">●最新のSP（サービスパック）以外を適用しているOS／ブラウザはサポート対象外となります。OS／ブラウザのそれぞれのバージョンの最新のSP（サービスパック）にアップデートのうえ、ご利用ください。 ●各ブラウザは製品バージョンの規定値（デフォルト値）の設定にて動作確認を実施しています。 ●PDFファイルを参照する場合は、アドビシステム社の最新のAdobe Readerをインストールして使用されることを推奨します。 ●Apple社製コンピュータ（Mac）でWindowsを起動した場合はサポート対象外です。 ●Windows10はデスクトップモード（マウス・キーボード操作）のみサポート対象です。タッチパネルモード（タッチ操作）はサポート対象外です。 ●Windows10は最新バージョンWindows 10 （バージョン22H2）で動作確認済です。 ●従来版Microsoft Edgeについては2021/3/9のメーカーサポート終了に伴い、サポート対象外ブラウザとなりました。 ●Windows11は最新バージョンWindows 11 （バージョン22H2）で動作確認済です。</p></div></div></details></div></div><div class="my-6"><div class="flex w-full rounded-lg bg-white p-4 border border-solid border-borderDarkGray"><details class="w-full"><summary class="flex cursor-pointer select-none list-none focus-ring-offset-0 [&::-webkit-details-marker]:hidden"><div class="flex w-full cursor-pointer justify-between focus-ring-offset-0"><div class="flex w-full items-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" class="mr-2 size-5 shrink-0"><circle cx="10" cy="10" r="7.5" stroke="#D53F50" stroke-width="1.5"></circle><path fill="#D53F50" fill-rule="evenodd" d="M11 6.667a1 1 0 1 0-2 0v3.75a1 1 0 1 0 2 0zM10 13a1 1 0 1 0 0 2 1 1 0 0 0 0-2" clip-rule="evenodd"></path></svg><p>スマートフォン等でインターネットサービスをご利用時の注意点</p></div><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="ml-2 flex-none self-center size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7 11.5 5 5 5-5"></path></svg></div></summary><div class="h-0 overflow-hidden transition-[height,opacity] duration-100 ease-in-out"><div class="w-full border-collapse bg-white"><p class="mt-6 whitespace-pre-wrap text-sm">●以下の端末にて当行所定の動作確認をしております。スマートフォン、およびタブレット機種毎の動作確認は行っておりませんので、下記以外の機種をご利用のお客さまはご利用環境により正常に機能・動作しない場合があります。 ・スマートフォン：iPhoneXR、Pixel 3、Pixel 6 ・タブレット：dtab d-41A、iPad Pro 2 ●標準ブラウザ（スマートフォン、タブレットに初期搭載されているブラウザ）以外ではご利用いただけない場合があります。</p></div></div></details></div></div><div class="my-6"><div class=""><div class="flex flex-col gap-y-3 break-words rounded-xl border border-solid border-borderGray bg-white p-6 text-center"><h4 class="font-bold">ヘルプデスク</h4><div class="text-36px font-bold text-primary">0120-78-9619</div><div><p class="text-xs text-inactive before:mr-[2px] before:content-['※']">携帯からもご利用いただけます。(通話料無料)</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">受付時間／9:00-21:00（月～金ただし銀行の休業日を除きます）</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">サービスの操作・手続きに関するお問い合わせ：インターネットバンキング（投資信託取引を除く）、ちばぎんアプリ、通帳アプリ、ちばぎんマイポスト、ちばぎんID</p></div><a class="flex justify-center items-center gap-x-2 text-primary-dark bg-secondary hover:bg-[#E7332329] font-bold min-h-12 w-full rounded-full px-4 py-2 focus:outline-none focus:ring-[3px] focus:ring-offset-4 focus:ring-primary focus:ring-offset-white mx-auto md:hidden" href="tel:0120-78-9619"><span class="flex max-h-[44.8px] gap-x-2 overflow-hidden leading-[1.4]"><span class="shrink-0 self-center"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="size-6"><path stroke="#D53F50" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.882 4h3.765l1.882 4.706-2.353 1.412a10.35 10.35 0 0 0 4.706 4.705l1.412-2.352L20 14.353v3.765A1.88 1.88 0 0 1 18.118 20 15.06 15.06 0 0 1 4 5.882 1.88 1.88 0 0 1 5.882 4"></path></svg></span><span class="inline">電話をかける</span></span></a></div></div></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="mailto:myaccess@chibabank.co.jp" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">メールでのお問い合わせはこちら</a></span></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※インターネットバンキング（投資信託取引を除く）・ちばぎんアプリ・通帳アプリ・ちばぎんマイポスト・ちばぎんIDの手続き・操作に関するメールでのお問い合わせ以外はお答えできません。前述以外のお問い合わせのメールをいただいても、メールの返信はいたしかねます。 ※電子メールでの回答は、内容によって数日かかる場合がございます。また、お問い合わせ内容により、電話でのご回答になる場合がございます。</p></div><h2 class="mt-12 text-22px font-bold md:mt-14 md:text-28px">キャンペーン</h2><div class="mt-6"><div class="w-full h-[calc(370px+24px+40px)] md:h-[calc(334px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px] py-12 md:py-14"><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">関連ブログ</h2><div class="w-full h-[calc(370px+24px+40px)] md:h-[calc(334px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">セミナー・イベント</h2><div class="w-full h-[calc(221px + 24px + 40px)] md:h-[calc(259px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">よくあるご質問</h2><div class="w-full min-h-auto"><div class="flex h-[92px] items-center justify-center"><p class="text-center">現在、インターネットサービス概要に関連するよくあるご質問はございません</p></div></div></div><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:ml-0 md:text-28px md:tracking-[0.56px]">関連リンク</h2><div class="w-full h-[calc(170px + 24px + 40px)] md:h-[calc(186px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px] pb-12 md:pb-14"><div class="mt-12 md:mt-14"><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 md:text-28px">この記事をシェア</h2><div class="flex gap-x-4"><a href="https://social-plugins.line.me/lineit/share?url=https://www.chibabank.co.jp/kojin/services/other/is/internet_service_outline" target="_blank" rel="noopener noreferrer"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 25" class="size-6"><path 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