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stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services">個人：商品・サービス</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/other">その他</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/kojin/services/other/web_transfer">Web口振受付サービス</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">Web口振受付サービス よくあるご質問</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="flex items-center gap-x-4 pb-8 pt-14"><div><h1 class="text-64px font-bold tracking-[1.28px]">Web口振受付サービス よくあるご質問</h1></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px]"><div class="my-6"><div class="pt-6 md:pt-8"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24" class="mr-1 mt-[3.5px] size-6 shrink-0 md:mt-[7.5px]"><path fill="#D53F50" d="M10.635 4H19.6v6.704c0 .878-.171 1.748-.504 2.56a6.7 6.7 0 0 1-1.437 2.168 6.6 6.6 0 0 1-2.15 1.447 6.6 6.6 0 0 1-2.534.505h-2.812c-3.041-.011-5.272 1.693-5.272 5.35V24H4V10.7a6.74 6.74 0 0 1 1.945-4.737A6.6 6.6 0 0 1 10.635 4"></path></svg><h2 class="text-22px font-bold md:text-28px" id="よくあるご質問" style="scroll-margin-top:0px">よくあるご質問</h2></div></div></div><div class="my-6"><div class="px-2 md:px-0"><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">どのように手続きすれば良いですか？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>API方式の場合 当行ホームページ預金口座振替を希望する収納機関をご選択のうえ、お手続きください。 CNS方式の場合 預金口座振替を希望する収納機関のホームページよりお手続きください。</p></div></div></div><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">事前に用意するものはありますか？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>引き落とし口座のキャッシュカードをご用意ください。</p></div></div></div><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">どのような時に入力エラーとなりますか？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>お客さまの情報とご入力内容が相違した場合、入力エラーとなります。 入力エラーとなった場合、「ATOD○○○○」や「T○○○○○」等のエラー画面が掲出されますので、お手元に控えていただくようお願いいたします。</p></div></div></div><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">口座に屋号がついているのですが、どのように入力すれば良いですか？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>屋号と代表者名の間にスペースを入れて入力してください。 （例）口座名義人カナ：チバミナトショウテンチバケンイチロウ 入力例 チバミナトショウテン＿チバケンイチロウ</p></div></div></div><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">入力できなくなってしまったのですが？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>複数回ご入力を間違えた場合、ご入力ができなくなります。 ご利用再開をご希望の場合は、「キャッシュカード認証 取引規制解除依頼書」を印刷のうえ、お近くのちばぎん窓口へご提出いただくようお願いいたします。 なお、窓口にお越しいただく際の必要書類は以下のとおりです。 ＜ご来店時に必要なもの＞ ・お口座番号のわかるもの（引落口座のお通帳、キャッシュカードなど） ・運転免許証等のご本人さま確認資料 ・お届印</p><span class="group leading-[24.4px] mt-1"><a href="https://www.chibabank.co.jp/f/convenience_web_transfer_faq_document_01" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary underline-offset-4">取引規制解除依頼書</a></span></div></div></div><div class="whitespace-pre-line break-all border-b border-solid border-borderGray py-4 text-base text-active"><div class="flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">Q</div><h4 class="font-bold">届出電話番号の入力を求められたが、どのような電話番号を入力すれば良いか？</h4></div><div class="mt-2 flex"><div class="flex size-6 items-center justify-center text-xl text-primary __className_b9ab09 mr-2 flex-none">A</div><div><p>当行宛にお届けいただいた電話番号をご入力ください。 「届出電話番号」をご入力いただき、画面を先に進めていただくと、ご入力いただいた電話番号宛に「ワンタイムパスワード」が通知されますので、その電話がお取りいただける場所からご操作ください。</p></div></div></div></div></div><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">2022年9月21日現在</p></div><h2 class="mt-12 text-22px font-bold md:mt-14 md:text-28px">キャンペーン・プラン</h2><div class="mt-6"><div class="w-full h-[calc(370px+24px+40px)] md:h-[calc(334px+24px+40px)]"><div class="flex h-full items-center justify-center"><div class="h-[40px]"><div class="size-full"></div></div></div></div></div></div></div><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[960px] py-12 md:py-14"><div class="mt-12 md:mt-14"><h2 class="mb-6 text-22px font-bold tracking-[0.44px] md:text-28px md:tracking-[0.56px]">関連ブログ</h2><div class="w-full h-[calc(370px+24px+40px)] md:h-[calc(334px+24px+40px)]"><div class="flex h-full items-center justify-center"><div 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