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tracking-[0.56px]">お客さま情報の確認に関するご協力のお願い （封書をお受け取りのお客さまのご回答方法）</h1><div class="flex items-baseline gap-x-2.5"><p class="mt-2 text-sm text-inactive">2020.12.7</p></div><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">ご案内文記載の「ご提出（届出）期限」内に、（1）・（2）いずれかの方法にてご回答ください。 (1)スマートフォン等によるWEB回答 ご案内文に印刷されているQRコードを、スマートフォン、タブレットのQRコードリーダーで読み取り、直接回答フォームにアクセスしご回答ください。なお、WEB回答においては、本人確認書類をご使用の通信機器のカメラで撮影のうえ、回答画面の指示に従って添付し、送信いただきます。 (2)「お客さま情報確認書」記入による書面回答 「個人・個人事業主」のお客さまと、「法人・任意団体」のお客さまでは、異なる書類をお送りしております。</p></div><div class="my-6"><button class="block w-full cursor-pointer border-0 bg-transparent p-0 text-left outline-none"><div class="relative w-full overflow-hidden rounded-xl border border-solid border-borderInput"><img alt="" loading="lazy" width="0" height="0" decoding="async" data-nimg="1" class="h-auto w-full" style="color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fchiba-bank-prd.imagewave.pictures%2FsijH8sUPDgCYTmR6GipJE4&w=640&q=75 640w, 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text-active">ご記入例を参考に、現在のお客さま情報をご記載いただき、本人確認書類の写しとあわせて、同封の返信用封筒にてご返送ください。</p></div><div class="my-6"><div class="pt-4"><h3 class="text-lg font-bold" id="ご回答にあたっての注意" style="scroll-margin-top:0px">ご回答にあたっての注意</h3><p class="mt-2 whitespace-pre-line">・本お手続きにおいて、キャッシュカードの暗証番号、インターネットバンキングの契約者番号・パスワード等をお聞きすることはございません。また、キャッシュカードの送付をお願いすることもございません。そのような依頼はすべて詐欺ですので、速やかに「お客さま情報確認窓口」またはお取引店までご連絡ください。</p></div></div><div class="my-6"><div class=""><div class="flex flex-col gap-y-3 break-words rounded-xl border border-solid border-borderGray bg-white p-6 text-center"><h4 class="font-bold">お客さま情報確認窓口</h4><div class="text-36px font-bold text-primary">0120-503-658</div><div><p class="text-xs text-inactive before:mr-[2px] before:content-['※']">お掛け間違いにより、一般の方へご迷惑をおかけする事象が発生しております。</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">ご連絡の際は、電話番号をよくお確かめのうえ、お掛け間違いのないようお願い申し上げます。</p><p class="text-xs text-inactive before:mr-[2px] before:content-['※'] mt-0.5">受付時間／平日 10:00 ～ 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