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href="/">ホーム</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/faq">よくあるご質問トップ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">＜個人向けインターネットバンキング＞ログオンパスワードを忘れてしまった場合はどうすればよいですか。</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] mb-12 mt-8 md:mb-14 lg:mt-0"><h1 class="text-26px font-bold text-primary">Q</h1><p class="mt-4">インターネットバンキング / ログオン等でお困りのお客さまへ</p><h1 class="mt-2 text-4xl font-bold tracking-[0.02em]">＜個人向けインターネットバンキング＞ログオンパスワードを忘れてしまった場合はどうすればよいですか。</h1><h1 class="mt-12 text-26px font-bold text-primary md:mt-14">A</h1><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">お客さまのセキュリティ保護のため、当行ではお客さまのパスワード等をお調べできない仕組みになっております。このため、ログオンパスワードの再登録手続きを行っていただく必要があります。 詳しいお手続き方法は、「暗証番号をお忘れの場合・暗証番号相違による利用停止のお手続き」 をご覧ください。</p></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="https://www.chibabank.co.jp/myaccess/procedure/number/" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">暗証番号をお忘れの場合・暗証番号相違による利用停止のお手続き</a></span></div><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 md:text-28px">この記事をシェア</h2><div class="flex gap-x-4"><a href="https://social-plugins.line.me/lineit/share?url=https://www.chibabank.co.jp/faq/409" 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