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class="relative flex w-[-webkit-fill-available]"><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div><a href="https://sasp.mapion.co.jp/b/chibabank/" class="h-[54px] w-[-webkit-fill-available] items-center justify-center focus-ring-offset-0 hover:text-primary md:flex border-l">店舗・ATM</a></li><li class="relative flex w-[-webkit-fill-available]"><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div><a href="/faq" class="h-[54px] w-[-webkit-fill-available] items-center justify-center focus-ring-offset-0 hover:text-primary md:flex border-x">よくあるご質問</a></li><div class="h-[22px] self-center border-l border-solid border-[#D4D4D4]"></div></ul></nav></div></div></div><div class="hidden lg:block"><nav class="border-b border-solid border-borderGray py-4 text-sm lg:border-none lg:px-14 lg:pb-8" aria-label="＜ちばぎんID＞ユーザー登録の際、キャッシュカード暗証番号等の入力を何度か間違えたため、ロックしてしまいました。"><ol><li aria-current="false" class="inline"><a class="hover:text-primary" href="/">ホーム</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="false" class="inline"><a class="hover:text-primary" href="/faq">よくあるご質問トップ</a></li><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" width="1em" height="1em" class="mb-1 mr-1 inline size-4 self-center"><path stroke="#282C2E" stroke-linecap="round" stroke-linejoin="round" stroke-opacity="0.66" stroke-width="1.5" d="M6.667 11.333 10 8 6.667 4.667"></path></svg><li aria-current="page" class="inline">＜ちばぎんID＞ユーザー登録の際、キャッシュカード暗証番号等の入力を何度か間違えたため、ロックしてしまいました。</li></ol></nav></div><main><div class="flex justify-center px-4 bg-white"><div class="w-full max-w-[672px] mb-12 mt-8 md:mb-14 lg:mt-0"><h1 class="text-26px font-bold text-primary">Q</h1><p class="mt-4">ちばぎんID / ちばぎんID全般</p><h1 class="mt-2 text-4xl font-bold tracking-[0.02em]">＜ちばぎんID＞ユーザー登録の際、キャッシュカード暗証番号等の入力を何度か間違えたため、ロックしてしまいました。</h1><h1 class="mt-12 text-26px font-bold text-primary md:mt-14">A</h1><div class="my-6"><p class="whitespace-pre-line break-words text-base text-active">ロックを解除するためにはお近くのちばぎん本支店窓口での手続きが必要です。なお、キャッシュカードによる現金引き出しはご利用いただけます。</p></div><div class="my-6"><div class="break-all text-base text-active"><div class="mb-4 font-bold">【ご来店時にお持ちいただくもの】</div><ul><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">お届印（届出されている場合）</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">キャッシュカード</span></li><li class="mb-1 grid list-none" style="grid-template-columns:minmax(1ch, auto) 1fr"><span class="justify-self-end mx-1 font-bold md:mr-1.5">・</span><span class="whitespace-pre-line">ご本人さまであることを確認できる書類（ご本人確認書類については以下をご覧ください。 ）</span></li></ul></div></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="https://www.chibabank.co.jp/financial_policy/identify/" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">ご本人確認について</a></span></div><div class="my-6"><p class="text-xs text-inactive line-clamp-3 block whitespace-pre-line break-words">※印鑑レス口座のキャッシュカードの暗証番号を失念している場合は、以下をご覧ください。</p></div><div class="my-6"><span class="group leading-[24.4px] w-fit text-sm"><a href="https://www.chibabank.co.jp/faq/910" class="flex underline underline-offset-2 hover:no-underline group-hover:border-b-0 group-hover:opacity-70 text-primary">＜WEB口座開設＞印鑑レス口座のキャッシュカードの暗証番号を失念してしまいました</a></span></div><div class="grid gap-y-6"><h2 class="mt-6 text-22px font-bold tracking-[0.02em] md:mt-8 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